If you’ve received two auto body repair estimates for the same vehicle and noticed a price difference of $1,000 — or more — you’re not alone.

It’s one of the most common and confusing parts of the collision repair process.

At first glance, it can feel like one shop is overcharging or another is cutting corners. But in most cases, the difference between collision repair estimates comes down to how each shop evaluates damage, what parts they plan to use, and how they approach the repair process.

Understanding these differences can help you make a confident, informed decision about your vehicle.

Not All Collision Repair Estimates Include the Same Scope of Damage

After an accident, some damage is obvious:

• Dents
• Scratches
• Broken lights
• Cracked bumpers

But modern vehicles are engineered with hidden structural components and integrated safety systems. Damage beneath the surface may include:

• Bent reinforcement bars
• Crumple zone impact
• Distorted mounting brackets
• Damaged wiring harnesses
• Misaligned ADAS (Advanced Driver Assistance Systems) sensors

A quick visual auto body estimate may only address visible damage. A more detailed inspection — sometimes involving partial disassembly — can uncover additional repairs that are necessary to restore the vehicle properly.

This is one of the biggest reasons two car repair estimates can vary significantly.

Surface Estimate vs. Thorough Inspection

Some estimates are written strictly from what can be seen externally. Others factor in likely hidden damage based on impact type and vehicle construction.

For example:

• A light rear-end collision may appear to require only bumper replacement.
• A more thorough inspection might reveal crushed energy absorbers or damaged sensor brackets behind that bumper.

The difference between a surface-level estimate and a more investigative approach can easily account for hundreds — or thousands — of dollars.

Neither method is inherently wrong at the early stage. However, a more detailed estimate may reduce surprises later in the repair process.

Parts Selection: OEM vs. Aftermarket

Another major reason auto body repair estimates differ is the type of parts being used.

You may see one estimate listing:

• OEM (Original Equipment Manufacturer) parts

And another listing:

• Aftermarket parts
• Recycled parts

OEM parts are produced by the vehicle manufacturer and designed specifically for your car’s make and model. Aftermarket parts are made by third-party companies and are typically less expensive.

Two collision repair quotes can differ substantially based on parts choice alone.

When comparing estimates, look closely at the parts column. Ask questions if you’re unsure what’s being used or why.

Labor Rates and Repair Procedures

Labor rates vary between repair facilities, often based on:

• Technician certifications
• Equipment investments
• Training standards
• Facility overhead
• Regional market conditions

In addition, some shops strictly follow manufacturer repair procedures, which may require:

• Specific welding methods
• Corrosion protection applications
• Panel replacement instead of repair
• Pre- and post-repair diagnostic scans

These additional steps improve safety and long-term durability, but they may increase the initial collision repair estimate.

It’s important to understand what procedures are included — not just what the total says.

Direct Repair Shops vs. Independent Shops

You may also notice differences between a Direct Repair Program (DRP) shop and a non-DRP facility.

A direct repair shop has an established working relationship with certain insurance companies. These shops have been vetted to ensure they meet insurer standards for estimating accuracy and repair quality.

Being a DRP shop can:

• Streamline communication with insurance
• Speed up approvals
• Reduce administrative back-and-forth

However, whether a shop participates in a DRP or not, the estimate can still vary depending on repair approach, parts selection, and inspection thoroughness.

It’s helpful to know that insurance companies generally aim to restore vehicles to pre-accident condition while managing claim costs responsibly. Their adjusters typically write estimates based on visible damage and may not disassemble the vehicle during the initial inspection.

That means additional damage is often discovered once repairs begin — a process known as a supplement.

Why Supplements Happen

Many drivers feel frustrated when the final repair cost exceeds the original estimate. But supplements are common in collision repair because hidden damage cannot always be identified until parts are removed.

For example:

• Removing a bumper may reveal broken mounting brackets.
• Removing a fender may expose structural distortion.
• Diagnostic scanning may uncover fault codes triggered by impact.

A more conservative initial estimate might appear lower but require multiple supplements later. A more comprehensive upfront estimate may include anticipated repairs early on.

Both approaches aim to restore the vehicle correctly — they just differ in timing.

The Bigger Picture: Safety and Long-Term Value

Collision repair is about more than appearance.

Today’s vehicles rely on integrated safety systems and precise structural engineering. Even small accidents can affect:

• Sensor alignment
• Frame tolerances
• Airbag systems
• Steering geometry

A properly written collision repair estimate considers these factors to ensure the vehicle performs as intended after repairs.

Choosing the lowest estimate without understanding what’s included may not always be the best long-term decision.

Making a Confident Decision

If you’re comparing estimates and feeling uncertain, that’s normal.

Ask questions.
Request clarification.
Make sure you understand what is — and isn’t — included.

A trustworthy auto body shop should prioritize clear communication and accurate information over pressure.

Need Help Understanding Your Estimate?

If you’ve received multiple auto body repair estimates and would like a professional opinion, we’re happy to review them with you.

As a direct repair shop with long-standing insurance relationships, we work closely with insurance companies while focusing on accurate, high-quality repairs. Our team can explain the differences between estimates, answer your questions, and help you understand what your vehicle truly needs.

Whether you’re looking for a first estimate or a second opinion, feel free to contact our auto body shop or stop by for a thorough evaluation. We’re here to help you make an informed decision — and get back on the road safely.