Doing Things The Right Way Everyday
Our team of estimators, techs and office staff work pretty darn hard everyday to turn out high quality service at a reasonable price. As a small business it can be difficult at times to keep costs in control for clients and insurers while maintaining a high standard of quality. The only way we have been able to do so for so long is due to our dedicated staff who put our business in a position to succeed everyday. We love the feedback we get from folks here at the shop and are delighted every time we see someone share their experience online as William did last year on Yelp:
Excellent. It is refreshing to have such an honest group of folks running a body shop. I hit a deer on 95 heading south in MD. I got a lift to DC and left my car at a gas station 20 miles from Elkton. I called Purnell the next day and they were super helpful. They went and towed my car to their shop for less than it would have cost to tow it 1 mile in DC. While the car ended up being totaled, they were very helpful and professional, and they gave me a few extra days to come sign over the title to them. I would highly recommend Purnell!
Again we are always thrilled to see this sort of thing online. If you have had a positive experience with our service, we ask you to share your thoughts on Google or Facebook. If your service was anything less than stellar, please contact us and ask for David so that we can work things out!